OPENR LINK FIRST STEPS

1
create your Google and My Renault accounts
2
download the My Renault app 
3
configure your openR link system 

enjoy openR link to the fullest

Système multimédia openR link avec Google intégré - prise en main - compte My Renault
My Renault
Expand your Renault experience. Get access to all your connected services and vehicle data easily using your smartphone.     
openR link multimedia system with Google built-in - Google account
Google built-in
With Google built-in* you’ll get your favourite apps like Google Assistant, Google Maps and more on Google Play right in your car for a helpful, personalised and seamless driving experience.

*Google, Google Play, Google Maps, Waze and other marks are trademarks of Google LLC.
openR link multimedia system with Google built-in - my apps
My apps
Download apps to your Renault using Google Play and activate your data plan to start using them right away.

CREATE YOUR ACCOUNTS

openR link multimedia system with Google built-in - Getting started - create your account
MY RENAULT
1. create your personal profile
Go to the My Renault portal. Enter your e-mail address to log in or configure a new account.
2. track your order
Track the progress of your order in real time. When your Renault vehicle is delivered, you get an alert.
3. discover our services
Start exploring My Renault‘s wide range of options using your smartphone. Remotely control your Renault‘s temperature or locate the nearest charging stations.*
     *  availability of these services varies depending on your Renault model.
GOOGLE
openR link multimedia system with Google built-in - Google account creation
Google built-in
Enjoy the full potential of your Renault with Google built-in*. Start by linking your Google account for a more personalised experience.

*Google, Google Play, Google Maps, Waze and other marks are trademarks of Google LLC.
MY APPS
always connected - no matter where you are
You will need access to a data plan to use apps downloaded from Google Play.    

openR link multimedia system with Google built-in - Orange account creation
openR link multimedia system with Google built-in - Orange partner offer
Orange partner offer
You can also subscribe to a separate plan with our partner Orange (pay-as-you-go), where the first 3 GB are free.

DOWNLOAD THE MY RENAULT APP

My Renault app is designed just for you, making your daily commute easier.
openR link multimedia system with Google built-in - download My Renault app

CONFIGURE YOUR OPENR LINK SYSTEM

get started with openR link
Let yourself be guided by the configuration wizard when you start openR link for the first time. Follow the steps displayed on your main screen to set up your profile. Your Renault dealer will assist you from start to finish.
1. CONNECTIVITY
openR link multimedia system with Google built-in - Getting started - data sharing
data sharing
During the first configuration, you will be invited to share your data with Google and Renault. By accepting, you authorise, for example, the sharing of geolocation data necessary to use Google Maps or to find your vehicle from your smartphone.
2. CUSTOMISATION
openR link multimedia system with Google built-in - Getting started
account linking
With your dealer’s help, link your My Renault and Google accounts to the openR link system and get a unique driving experience that is designed for you. Simply follow the steps indicated by the multimedia system.
 
openR

GET THE OPENR LINK EXPERIENCE

Hit the road with openR link and explore its full potential. Personalise your driving experience with your My Renault, Google and ORANGE accounts.
openR link multimedia system with Google built-in - Getting started
hit the road with Google built-in*
Enjoy your favourite apps like Google Assistant, Google Maps and more on Google Play right in your car for a helpful, personalised and seamless driving experience.

*Google, Google Play, Google Maps, Waze and other marks are trademarks of Google LLC.
openR link multimedia system with Google built-in - Getting started
enhance your driving experience
With the My Renault app, consult your vehicle’s data, plan your routes from your sofa, start remote charging your Renault* and so much more.
  
*  only available on Renault E-Tech electric and Renault E-Tech plug-in hybrid.

YOUR MOST FREQUENTLY ASKED QUESTIONS

CAN I USE AN EXISTING MY RENAULT OR GOOGLE ACCOUNT?
Yes. Simply follow the steps indicated in the configuration wizard to link your My Renault or Google accounts when using openR link for the first time.
CAN I USE AN ADDRESS OTHER THAN GMAIL TO CREATE MY GOOGLE ACCOUNT?
  When you create a Google account, a Gmail address is created automatically. However, if you prefer using a different e-mail address, you can  link it to your account  and also use it to recover your password and receive notifications, etc.     
WHAT SHOULD I DO IF I CANNOT ENTER MY ACCOUNTS IN MY OPENR LINK SYSTEM?
     If you are unable to link your accounts to your openR link system, please contact your Renault professional at  XXX .      
CAN I UPDATE MY ACCOUNTS AFTER CONFIGURING MY PROFILE?
You can edit your accounts at any time. To do this, go to your profile and delete your existing accounts. Then replace them with the new ones by following the configuration wizard’s steps.
WHAT SHOULD I DO IF I CANNOT CREATE MY ORANGE PROFILE?

Make sure that you are using the link to the  ORANGE portal  sent by your dealer. If the problem persists, contact your Renault professional.

If ORANGE is not available in your country or you cannot create an account, use your smartphone’s personal hotspot.*

* Depending on your mobile phone plan, your bandwidth may be limited and your system’s performances may be impaired.

FAQ
NEED HELP?
call us at 00 00 00 00 00 use the contact form write us on Whatsapp

Contact our Customer Service by phone from XXX to XXXX from XXXX to XXXX , by WhatsApp from XXX to XXX, from XXX to XXX and at any time via our contact form.

FIND OUT MORE

openR link multimedia system with Google built-in
openR link
openR link multimedia system with Google built-in - Getting started
openR link